Privacy Policy

1. Information We Collect

Files and Documents

When you use our conversion tools, your files are processed entirely within your web browser using client-side JavaScript. We do not upload, store, or have access to your files at any time.

Usage Analytics

We may collect anonymous usage statistics to improve our services, including:

• Tool usage frequency (without file content)
• Browser type and version
• General geographic location (country level)
• Page views and session duration

Contact Information

If you contact us for support, we collect only the information you voluntarily provide, such as your email address and message content.

2. How We Use Your Information

We use collected information solely for:

• Providing and improving our file conversion services
• Analyzing usage patterns to enhance user experience
• Responding to support requests and inquiries
• Ensuring website security and preventing abuse

We never use your information for advertising, marketing to third parties, or any commercial purposes beyond providing our free services.

3. Data Storage and Security

Local Processing

All file conversions happen locally in your browser using WebAssembly and JavaScript technologies. Your files are processed in your device's memory and are automatically cleared when you close the browser tab.

No Server Storage

We do not store any of your files on our servers. The conversion process is entirely client-side, meaning your data never travels over the internet.

Security Measures

• HTTPS encryption for all website communications
• Regular security audits and updates
• No third-party file processing services
• Secure hosting infrastructure

4. Third-Party Services

We use minimal third-party services to operate our website:

• Google Analytics: For anonymous usage statistics (can be disabled)
• CDN Services: For faster loading of common libraries
• Email Service: For responding to support requests only

None of these services have access to your files or personal documents.

5. Your Rights and Choices

Data Control

Since we don't store your files, you maintain complete control over your data at all times. You can:

• Use our tools without creating an account
• Clear your browser data to remove any temporary files
• Disable analytics tracking in your browser
• Contact us to delete any support correspondence

Opt-Out Options

You can opt out of analytics tracking by:

• Using browser privacy/incognito mode
• Installing ad-blocking extensions
• Disabling JavaScript (though this will prevent tool functionality)

6. Children's Privacy

Our services are designed for general use and do not specifically target children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify users of significant changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our website
• Sending an email notification if you've contacted us previously

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@multitoolconverter.com
• Support: support@multitoolconverter.com
• Website: Help Center